Looking for love? Ride the bus!
Starting on May 3, Danish transport company Arriva introduced red-upholstered designated “love seats” on more than 100 buses in Copenhagen to encourage flirtation, smiles, romance and happiness among the city’s passengers, whether they’re happily single, married or still looking for love. The bigger idea — besides being cute — is to get people to leave their cars parked at home and enjoy riding public transportation, as more of a social endeavor.
“You never know what will happen,” spokesman Martin Wex told AFP. “We cannot guarantee that you will find the person of your dreams. We are just offering the possibility for people to communicate, to smile a bit more and possibly, to win someone’s heart.”
The love seat experiment will last for two weeks.
Marianne Faerch, a business developer with Arriva, which runs the majority of buses in Copenhagen, said in an interview with BBC that she has seen an increase in ridership. She says these campaigns are meant to show people that “you can actually take the bus and get a good experience out of it, and maybe, love.”
Maybe the Danes are really on to something. How can we make public transportation more socially appealing?
FREAKS AND WEIRDOS
There are scores of studies that show the extent of anti-social behavior on public buses. A Scotland study found the main types of behavior to include “rudeness/verbal abuse, drunken behaviour, the dumping of litter/rubbish and smoking cigarettes.” To reduce these nuisances, the study says, solutions may include installing closed-circuit television cameras and “safety screens,” or hiring undercover police and police escorts on important routes. But wouldn’t that just add to a heightened level of insecurity, paranoia and sterility?
And let’s not forget that poorly designed inconvenient transportation — whether it’s overcrowded, delayed or noisy — can also contribute to stress and tension.
With such a strong stigma already attached to riding mass transit, especially in the United States, it’s important that transit designers and operators figure out how to make the experience more enjoyable, even if it’s on a superficial basis. (Otherwise, car companies might have more ammunition to produce ads like this “freaks and weirdos ride the bus” from General Motors.)
Earlier this year, a study was released that showed the social needs and behaviors of more than 1,700 train and bus riders in New Zealand. The researcher, Jared Thomas, found that 50 percent of respondents said they intentionally engage in isolating activities, such as listening to music or reading, to discourage conversation. The conclusion? “Side-by-side seating arrangements and standoffish behaviors create a socially uncomfortable environment akin to a crowded elevator.” It appears that in an effort to maximize capacity, buses have ignored interpersonal comfort.
Some suggestions for making transit more socially accommodating, according to Thomas and other experts:
- Alter seats to face each other
- Provide L-shaped seating, arm rests and small tables
- Replace awkward three-person benches with two-person or single seating
- Designate quiet train cars
- Install televisions in buses and trains
- Encourage drivers and passengers to make eye contact and smile