Posts tagged with 'rider experience'
DC’s Metro Closure Shows Why Creating Trust in Public Transit Matters
DC’s Metro Closure Shows Why Creating Trust in Public Transit Matters
Washington, D.C., one of the most powerful cities on Earth, has been thrown off-stride by a transit crisis. Starting March 16, the U.S. capital’s Metro system, which serves more than 710,000 passengers daily, closed down for 29 hours for emergency power ...